SITE CARE SERVICE
Instead of just informing you about a server crash or an operation error, we will do everything possible to fix any problems. You will receive an email after fixing any errors. If a problem cannot be solved without your input, our help desk will contact you via the ticket system, by telephone or e-mail.
Instead of just informing you about a server crash or an operation error, we will do everything possible to fix any problems. You will receive an email after fixing any errors. If a problem cannot be solved without your input, our help desk will contact you via the ticket system, by telephone or e-mail.
THIS SERVICE IS FOR YOU, IF:
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You do not have time to monitor a project
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You do not want to concern themselves with technical details
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You are away and do not have technical access
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You wish to solve problems in a timely manner
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You want to go about their business without worrying about their website crashing
for the first month of using the service. You will also receive a 100 Gb FTP storage for 1 month as a gift. Take care of the safety of your data today.
IN SOME CASES WE CANNOT HELP YOU
We promptly inform the client about a problem in the ticket system so that the client can fix it itself
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01
Specific software settings were lost
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02
Server malware infection
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03
Website source code problem
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04
A server hosting a website has stopped working due to non-payment
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05
Fixing a crash requires a deep knowledge of the server working environment or even knowledge of the client’s domain
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06
A page does not load because the client configures a server or changes a website
